Document Security Systems, Inc. Privacy Policy

This privacy policy ("Policy") describes how Document Security Systems, Inc. and its related companies (collectively, the "we", "our", "us", "DSS", or "Company") collect, use, and share personal information of consumer users who visit any Company websites where this Policy is posted (including, but not limited to, certain websites relating to AuthentiGuard®) (each a "Site") and other mobile applications ("Apps") (collectively, the "Service"). We reserve the right to alter, modify, update, add to, subtract from or otherwise change this Policy at any time. We will use your personal information in a manner consistent with the Policy in effect at the time. You are responsible for periodically reviewing this Policy to check for any changes. Your continued use of our Service after we make changes to this Policy is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

What We Collect

We collect information about you in a few ways.

Information You Give Us

We may collect information you provide to us for Service registration, such as your‎ name, email address, mobile phone number.

Information Automatically Collected

We may use a third-party Service Provider (defined below) to automatically log information about you and your computer or mobile device, and how you use and interact with the Service. For example, when you access the Service, we may log‎ your operating system type and version,‎ phone type, browser type and‎ language,‎ mobile device ID, precise location information, and information about your use of and actions on the Service. We may also collect photos created through the use of the Service. We may use cookies or similar technology to collect this information. Please visit our Cookie Policy for further information.

Information Automatically Collected

We may use the information we collect from and about you to (1) operate, maintain, and improve our Service; (2) monitor and analyze usage and trends and personalize and improve the Service and your experience using the Service; (3) respond to your comments and questions and provide customer service; (4) send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; (5) protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and (6) provide and deliver products and services that you request.

We do not use automatic decision-making (i.e., making decisions solely by automated means without any human involvement) or profiling (i.e., automated processing of personal information to evaluate certain things about an individual).

Where we intend to process your personal information for a purpose other than the purpose for which it was collected, we will provide you with information regarding the purpose for the processing, as well as other relevant information, prior to processing your personal information for the new purpose.

Compliance with Enforcement Requests and Applicable Laws; Enforcement of our Rights

We may share information from or about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect the Company, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Sharing of Personal Information

We may share information from or about you with third parties that help us operate, provide, improve, integrate, customize, and support our Service. We may contract with third parties to perform functions related to the Service ("Service Providers"). Service Providers will have access to your personal information as needed to perform their business functions, but may not use or share that personal information for purposes outside the scope of their functions related to the Service.

Links to Other Sites

The Service may contain links to other third-party websites or applications. Any information you provide on those sites is subject to that third party’s privacy policy. Our Policy does not apply to such sites, and we are not responsible for the privacy and security practices and policies of those third-party sites or applications.

Security of your Personal Information

We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

International Visitors

This section applies to those that visit our Site from the European Economic Area or Switzerland.

DSS may process your personal information with your consent (e.g., when DSS processes personal information to provide goods and services you request).

On other occasions, DSS may process personal information when it needs to do this to fulfill a contract (for example, to fulfill the contractual obligations we have with our customers) or where required to do this by law.

If necessary, DSS may also process personal information when it is in DSS's legitimate interests to do this (e.g., for customer service) and when these interests are not overridden by your data protection rights.

Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your state, province, country, or other jurisdiction, where the privacy laws may not be as protective as those in your location. We will take certain physical, administrative, and technical measures to help safeguard the information we may transfer.

You have a right to the following:

  • To request access to the personal information we hold about you;
  • To request that we rectify or erase your personal information;
  • To request that we restrict or block the processing of your personal information;
  • Under certain circumstances, to receive personal information about you that we store and transmit to another without hindrance from us, including requesting that we provide your personal information directly to another, i.e., a right to data portability; and
  • Where we previously obtained your consent, to withdraw consent to processing your personal information.

To exercise these rights, contact us using the "Contact information" section below. Please be aware that DSS may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so.

Additionally, you may have the right to lodge a complaint against us. To do so, contact the supervisory authority in your country of residence.

Retention

We will process and store your information only for the period necessary to achieve the purpose of the storage, or as permitted by law. The criteria used to determine the period of storage of information is the respective statutory retention period or as determined contractually with our clients. After expiration of that period, the corresponding information is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.

Contact Information

We welcome your comments or questions about this Policy. Please direct your inquiry to Document Security Systems Inc., in our role as data controller, to:

Document Security Systems Inc.
200 Canal View Blvd, Suite 300
Rochester, NY 14623
Email: privacy@dsssecure.com

For visitors from the European Economic Area or Switzerland, to contact our Data Protection Officer, please contact: privacy@dsssecure.com.

Changes to Policy

We may change this Policy. If we make any changes, we will change the Last Updated date below. We also may provide additional notice, as applicable, depending on the type of change.

Last Updated: December 11, 2019.